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Unfortunately, I do not live near a House of Frasier to return the product so the cost of travelling to my nearest one didn't really seem worth it. I tried to contact Estee Lauder using their website to see if I could post it to them directly, and whilst I got an email acknowledging my message had been sent I never actually got a reply (it's been 3 months).
I have tried shaking this product to see if I could make the liquids form as one again but no joy. I've also tried mixing them with my fingers but then all I get is a really pale colour. I do however now use it as a very expensive leg foundation!
Now I know this is a one off, and I was unfortunate enough to have received a faulty product so I am not slating the product, just the disappointing experience that came with buying this particular one!
Thanks for reading! Have you ever had this experience with any products you've purchased?